FAQ's
VacCare Subscription Service Plan
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How do I order a VacCare Subscription Service Plan?
There are two ways to order a VacCare Subscription Plan. You can identify your vacuum’s plan and place an order at our online store. Or, you can call a Customer Service Representative at 1-800-282-2886 to order by credit card. Our Service Representatives are available 8:00 a.m. to 7:30 p.m., Central Time, Monday through Friday, and 10 a.m. to 6:30 p.m., Central Time, Saturday and Sunday. Payment is required at the time of your order to ensure your first order is shipped promptly to your home.
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What is the VacCare Subscription Plan?
The VacCare Subscription Plan is the most convenient way to have genuine Eureka bags, belts and filters delivered directly to your door. All the supplies you need to keep your Eureka product running for a year will be shipped in two six-month increments, based on average consumer cleaning usage.
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Why should I subscribe?
The Eureka VacCare Subscription Plan saves you time and money, and ensures the long life and cleaning efficiency of your vacuum. Subscribers save 10% on the retail price and 50% on delivery. Plus, a more efficient vacuum cleaner helps keep your home cleaner and healthier.
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Why should I buy genuine Eureka accessories such as bags, belts and filters?
Genuine Eureka accessories are made to our exact specifications, with an emphasis on quality, performance and customer satisfaction.
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How does the Subscription Plan work?
To find out if a Subscription Plan is available for your model, click here. If a plan is available, you can order online or call 1-800-282-2886. Your first shipment, which should arrive at your home in approximately seven to ten business days, contains all the genuine Eureka bags, belts and filters your cleaner needs for six months, based on average usage. Your second shipment will arrive six months later, containing everything you need to keep your Eureka vacuum running at peak performance for another six months.
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What shipping costs will I pay?
Like all Eureka online orders, your VacCare supplies are subject to a shipping and handling fee. However, VacCare subscribers save 50% on the standard shipping cost by paying a one-time shipping and handling fee of only $7.50 for both product shipments. Sales tax will also be applied to your order. Visit the Eureka Direct Store for more details.
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How long does the Subscription Plan last?
You'll receive enough genuine Eureka supplies in two six-month shipments to keep your product running for one year. To continue the service, simply renew your subscription online.
